Customer Support Specialist
Answers customers on WhatsApp, Instagram and 2GIS fast and on point
10 900 ₸ per month · 200 dialogs · CRM included
No bank card · pay with Kaspi · RU · ҚАЗ · EN
Writes reply templates, handles complaints and returns, defuses negative reviews and builds a knowledge base for operators.
Where to startA customer wants a refund for a dress after 20 days, tags cut off. What do I reply?Write 10 WhatsApp reply templates — prices, delivery, stock, Kaspi paymentSomeone left a 1-star 2GIS review about a rude receptionist. How do I reply publicly?Tasks you can hand over
Writes reply templates, handles complaints and returns, defuses negative reviews and builds a knowledge base for operators.
- Reply templates
- Complaints and returns
- Negative reviews
- Brand tone
- FAQ and knowledge base
- NPS and surveys
Write to the assistant like this
Use plain words, as you would with a colleague. The assistant asks if something is missing.
- “A customer wants a refund for a dress after 20 days, tags cut off. What do I reply?”
- “Write 10 WhatsApp reply templates — prices, delivery, stock, Kaspi payment”
- “Someone left a 1-star 2GIS review about a rude receptionist. How do I reply publicly?”
- “Build an FAQ for a new operator at our salon in Russian and Kazakh”
Customer Support Specialist for business in Kazakhstan
Customer Support Specialist is a Jumysker AI assistant for sole proprietors, LLPs and private users in Kazakhstan. Writes reply templates, handles complaints and returns, defuses negative reviews and builds a knowledge base for operators.
It works in the browser and as an app on your phone, and answers in Russian, Kazakh and English. Add your company details — services, prices, bank details — and it takes them into account in every answer. The result is a draft: you check it and decide.
Questions
How much does it cost?
10 900 ₸ a month, 200 dialogs. Pay with Kaspi, no automatic charges: if you don’t renew, you don’t pay. It is part of the discounted bundles “Business”.
Can I try it for free?
Yes: 7 days after sign-up, up to 3 assistants, no bank card.
Who checks the result?
You do. The assistant’s answers and documents are drafts and options: the decision is always yours.
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